Customer service, social media and admin, all in one go

Ryan

Online Customer Service Agent

Answers customer inquiries in a friendly, professional tone, based on the product information, price lists and FAQs the company uploads. For complaints, refunds or questions not covered by the materials, he prepares a handoff note for his manager.

Chloe

Social Media Editor

Creates posts, story captions, LINE broadcasts and campaign copy in your brand voice, and plans a monthly content calendar.

Hannah

Administrative Assistant

Great at turning scattered information into documents you can use right away. Meeting minutes, announcements, internal notices, SOPs and calendar planning are all hers. Upload your company policies and forms, and she can answer colleagues’ admin questions.